Aporia
Support
Stuck, or have a question? Start here — most answers are below.
Contact
- Support email: ddillard@aporianous.com
- Response time: usually within 1–2 business days.
Frequently asked
Where is my data stored?
On the AporiaChat server that you or your organisation run. We do not hold your messages or files. See the Privacy Policy.
Do I need a server?
AporiaChat is self-hosted. The desktop and web clients connect to your own AporiaChat server — which can run on the same PC for a single user, or on a machine on your network for a team.
The app can't find my server.
Check that the server is running and that the address you entered matches it (for example http://localhost:3001 on the same PC). Corporate networks may need a firewall rule.
Camera or microphone isn't working.
Allow camera and microphone access when your browser or the app asks. On Windows, check Settings → Privacy & security → Camera / Microphone, and make sure another app isn't holding the device.
Is there a mobile app?
Not yet — AporiaChat works in a phone browser today, and an app is planned.